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Discussion topic: TV buffering in the evening

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This message was authored by: StinkyPete

TV buffering in the evening

My Sky Q is hard wired , but buffers in the evening .

as tho it is being throttled.

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This message was authored by: PandJ2020

Re: TV buffering in the evening

Posted by a Superuser, not a Sky employee. Find out more

What 'buffers'?

 

Q is primarily a satellite system so buffering shouldn't be an issue unless there's an issue with your wiring, LNB or alignment.

I am just another Sky customer and my views are my own even if you don't like the answers
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This message was authored by: StinkyPete

Re: TV buffering in the evening

Sky Q is buffering  (lost internet message) . Hard wired with cat5 into the router , so wifi not involved in the set up. 

This message was authored by: GD1

Re: TV buffering in the evening

Posted by a Superuser, not a Sky employee. Find out more

@StinkyPete wrote:

Sky Q is buffering  (lost internet message) . Hard wired with cat5 into the router , so wifi not involved in the set up. 


What is buffering?  Sky Q receives it's live channels via satellite so would not be affected by any broadband issue.  So is it live channels, apps or on-demand services that are buffering?

Like you I'm a customer here, Sky Employees are clearly identified as such.
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This message was authored by: StinkyPete

Re: TV buffering in the evening

On demand services .

Doesn't matter which , just appears around peak times like 9.30 pm till 11.00

Im thinking either it's the internet speed or Sky Q box.

Even tho a speed test says it's all good , and hardware check using Sky apps are all Green .

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This message was authored by: StinkyPete

Re: TV buffering in the evening

Tested last night , and ITV X buffered , loosing internet while normal channels were working ok .

somewhere to start I guess. 

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