TV and broadband issues

[Bigman69]

TV and broadband issues 

[PandJ2020]

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@Bigman69 wrote:

TV and broadband issues 

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You'll need to be just a tad more specific...

[Bigman69]

I'm meant to get 600 minimum 400 and don't believe that's happening.......TV pixels...... programmes buffering 

[GD1]

@Bigman69   Please can you post your router stats so the forum can advise on any issues. This link explains how to do that https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/td-p/2855717#

[PandJ2020]

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@Bigman69 wrote:

I'm meant to get 600 minimum 400 and don't believe that's happening.......TV pixels...... programmes buffering 

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Broadband speeds are measured to your router.  You may not get the full bandwidth depending on many factors.

If the TV is pixelating then it sounds like an issue with your dish.

[Bigman69]

Ok many thanks 👍

[Chodley]

Stand next to your router with a phone* (or use a wired PC) and go to speedtest.net to find out what real broadband speed you are getting.

* wifi sometimes can't get as high as 600Mb so it's best to use a cabled connection for this test.

[Bigman69]

I did .....60/70/80

[Chodley]

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@Bigman69 wrote:

I did .....60/70/80

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On a fibre to the house connection?

[Bigman69]

 

[Bigman69]

Re did it there........still meant to b 600

[Chodley]

"Poor signal" suggests you were not standing next to the router so were bottlenecked by the wifi connection, not the internet connection.