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This message was authored by: ClaireWadd

TNT/discovery+

ive got a sky account and tnt is bought through sky however, when i try to log in to disvovery+ to stream it on the go it says i need to susbcribe, despite the accont details for both sky and discovery+ being the same, how do i get my tnt subscription to link with discovery+ and is it a me issue or a sky issue?


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This message was authored by: oldfella Answer

Re: TNT/discovery+

Posted by a Superuser, not a Sky employee. Find out more

@ClaireWadd wrote:

i went to sign in on my tv with my sky box on and i went on the link and signed in with the code on the screen and it said subscribe still and there was nothing to do with activing or anything


Hi @ClaireWadd 

You need to sign up before you sign in.

The first part of the link I posted referred you to the following

https://support.discoveryplus.com/gb/Answer/Detail/000004098

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This message was authored by: oldfella

Re: TNT/discovery+

Posted by a Superuser, not a Sky employee. Find out more

@ClaireWadd wrote:

ive got a sky account and tnt is bought through sky however, when i try to log in to disvovery+ to stream it on the go it says i need to susbcribe, despite the accont details for both sky and discovery+ being the same, how do i get my tnt subscription to link with discovery+ and is it a me issue or a sky issue?


Hi @ClaireWadd 

Have you activated Discovery plus as per the following link?

https://support.discoveryplus.com/gb/Answer/Detail/000004115

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This message was authored by: ClaireWadd

Re: TNT/discovery+

i went to sign in on my tv with my sky box on and i went on the link and signed in with the code on the screen and it said subscribe still and there was nothing to do with activing or anything

This message was authored by: oldfella Answer

Re: TNT/discovery+

Posted by a Superuser, not a Sky employee. Find out more

@ClaireWadd wrote:

i went to sign in on my tv with my sky box on and i went on the link and signed in with the code on the screen and it said subscribe still and there was nothing to do with activing or anything


Hi @ClaireWadd 

You need to sign up before you sign in.

The first part of the link I posted referred you to the following

https://support.discoveryplus.com/gb/Answer/Detail/000004098

Did this answer not help you?

This message was authored by: SJA1971

Re: TNT/discovery+

Same issue for me. I have an activated Discovery plus account and it recognises me any account but it keeps saying Renew subscription even after following all the steps with codes, etc. it isn't recognising I've subscribed already. Been in phone to sky for ages and they don't know how to fix.  

 

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