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Discussion topic: TNT - Can you cancel after one month ?

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This message was authored by rjb100 This message was authored by: rjb100

TNT - Can you cancel after one month ?

I want to add TNT Sports to my Sky Q package.  It says it is an 18month contract.  If I add it, can I cancel after, say one month or am I 'locked in' for the full18 months?


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This message was authored by Doc5907 This message was authored by: Doc5907 Answer

Re: TNT - Can you cancel after one month ?

Posted by a Superuser, not a Sky employee. Find out more

@rjb100 wrote:

I want to add TNT Sports to my Sky Q package.  It says it is an 18month contract.  If I add it, can I cancel after, say one month or am I 'locked in' for the full18 months?


@rjb100  see below a post I recently posted in another area of the forum which may be of some use to you.....

 

""As I had mentioned in another thread, wanted to take out TNT for a couple of months (for cricket).

 

Spoke to someone last night who confirmed it was a rolling contract at £18/month.  Went to add today and in my basket before confirming the following was shown..

 

Doc5907_0-1706111137251.png

 

 

Feeling confident it was a rolling contract I clicked confirm only for a short time later getting emails I had signed up to tnt for an 18 month contract (which I DID NOT want).

 

Anyway after half a morning of back and forth on phone with Sky, the 18 month has been cancelled and now on a rolling 31 day offer BUT I have to pay £28 for this 

 

 

So this message is just a cautionary note to anyone thinking of tnt ""

 

 

....................................................................................................................
Sky Q 1TB UHD
LG TV
Sky Mobile
BT Broadband

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This message was authored by Laing1 This message was authored by: Laing1

Re: TNT - Can you cancel after one month ?

Posted by a Superuser, not a Sky employee. Find out more

@rjb100 wrote:

I want to add TNT Sports to my Sky Q package.  It says it is an 18month contract.  If I add it, can I cancel after, say one month or am I 'locked in' for the full18 months?


@rjb100 I would guess if it states its a 18 month contract that you are locked into it for 18 month 


I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile
This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: TNT - Can you cancel after one month ?

Posted by a Superuser, not a Sky employee. Find out more

@rjb100 

From seeing another thread it would appear an 18 month TNT contract is offered at £18pm currently but if you opt for a rolling contract it's full price of £28pm. Make sure you agree the one you want.

 

cc @Doc5907 

 


▪️I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
This message was authored by Doc5907 This message was authored by: Doc5907 Answer

Re: TNT - Can you cancel after one month ?

Posted by a Superuser, not a Sky employee. Find out more

@rjb100 wrote:

I want to add TNT Sports to my Sky Q package.  It says it is an 18month contract.  If I add it, can I cancel after, say one month or am I 'locked in' for the full18 months?


@rjb100  see below a post I recently posted in another area of the forum which may be of some use to you.....

 

""As I had mentioned in another thread, wanted to take out TNT for a couple of months (for cricket).

 

Spoke to someone last night who confirmed it was a rolling contract at £18/month.  Went to add today and in my basket before confirming the following was shown..

 

Doc5907_0-1706111137251.png

 

 

Feeling confident it was a rolling contract I clicked confirm only for a short time later getting emails I had signed up to tnt for an 18 month contract (which I DID NOT want).

 

Anyway after half a morning of back and forth on phone with Sky, the 18 month has been cancelled and now on a rolling 31 day offer BUT I have to pay £28 for this 

 

 

So this message is just a cautionary note to anyone thinking of tnt ""

 

 

....................................................................................................................
Sky Q 1TB UHD
LG TV
Sky Mobile
BT Broadband
rjb100
Topic Author
This message was authored by rjb100 This message was authored by: rjb100

Re: TNT - Can you cancel after one month ?

Thanks for this - I thought this was the case.  The issue seems to be that Sky only direct you to the 'special discount' rate of £18/month on an 18mnth contract both online or through the TV/Sky box.  No matter which route I try I end up with this price.    Looks like I'll have to get on the phone..........

This message was authored by dejj This message was authored by: dejj

Re: TNT - Can you cancel after one month ?

Just signed up today for TNT at £18/m.

Before signing I spoke to Sky CS, and asked the question:- "Is it a monthly rolling contract?"

I was told yes.; I just need to give 31 days notice of termination.

I think it is true that your Sky Signature contract is reset to 18months.This was OK for me because I renewed my contract for 18 months, yesterday.

 

 

 

 

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