0

Discussion topic: TCL TV remote not fully working

Reply
This message was authored by: Embles

TCL TV remote not fully working

My new TCL tv displays the Sky homepage but the remote won't scroll the menu
Reply

All Replies

This message was authored by: PandJ2020

Re: TCL TV remote not fully working

Posted by a Superuser, not a Sky employee. Find out more

Scroll what menu?  The TV or the Q box?

I am just another Sky customer and my views are my own even if you don't like the answers
This message was authored by: Laing1

Re: TCL TV remote not fully working

Posted by a Superuser, not a Sky employee. Find out more

@Embles wrote:
My new TCL tv displays the Sky homepage but the remote won't scroll the menu

@Embles have you paired the remote control to your new TV ?

 

To reset your remote.
Press the buttons 7 & 9 together on the remote until it’s led flashes four times.
Then press 1 & 3 together until the led flashes twice then follow onscreen instructions to repair the remote.


I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV
Google Pixel 10 Pro XL mobile
Reply