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Discussion topic: TCL TV remote not fully working
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This message was authored by: Embles
Message posted on 04 Apr 2026 03:34 PM
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TCL TV remote not fully working
My new TCL tv displays the Sky homepage but the remote won't scroll the menu
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This message was authored by: PandJ2020
Posted by a Superuser, not a Sky employee.
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Message posted on 04 Apr 2026 03:58 PM
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Re: TCL TV remote not fully working
Scroll what menu? The TV or the Q box?
I am just another Sky customer and my views are my own even if you don't like the answers
This message was authored by: Laing1
Posted by a Superuser, not a Sky employee.
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I may be a Sky Superuser but I am still just a Sky customer
Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV
Google Pixel 10 Pro XL mobile
Message posted on 04 Apr 2026 04:27 PM
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Re: TCL TV remote not fully working
@Embles wrote:
My new TCL tv displays the Sky homepage but the remote won't scroll the menu
@Embles have you paired the remote control to your new TV ?
To reset your remote.
Press the buttons 7 & 9 together on the remote until it’s led flashes four times.
Then press 1 & 3 together until the led flashes twice then follow onscreen instructions to repair the remote.
I may be a Sky Superuser but I am still just a Sky customer
Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV
Google Pixel 10 Pro XL mobile
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