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Discussion topic: Synchronising skyQ remote with TV

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This message was authored by: SallySB

Synchronising skyQ remote with TV

My SkyQ box had to be replaced. Now my new Sky remote won't synchronise with my TV any more. My old remote & TV worked well together in the past.

I have followed all the instructions listed on screen & in My Sky but it fails when I get to the section on "TV make & model" as my Hitachi isn't listed despite scrolling through all 24 alternatives. So now I have to use 2 remotes, 1 for TV & 1 for SkyQ box.

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This message was authored by: oldfella

Re: Synchronising skyQ remote with TV

Posted by a Superuser, not a Sky employee. Find out more

@SallySB wrote:

My SkyQ box had to be replaced. Now my new Sky remote won't synchronise with my TV any more. My old remote & TV worked well together in the past.

I have followed all the instructions listed on screen & in My Sky but it fails when I get to the section on "TV make & model" as my Hitachi isn't listed despite scrolling through all 24 alternatives. So now I have to use 2 remotes, 1 for TV & 1 for SkyQ box.


Hi @SallySB 

Try category Other brands

when searching for the Make

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