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Discussion topic: Switching TV off

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This message was authored by: mw47831

Switching TV off

My Sky Q remote will only switch my TV off every other time.

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This message was authored by: MightyQuinn

Re: Switching TV off

Posted by a Superuser, not a Sky employee. Find out more

Hi @mw47831   Are you holding down the power button for 2-3 seconds? You should know when the TV power toggle has been sent as the remote LED flashes once.

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This message was authored by: mw47831

Re: Switching TV off

Yes but it will not switch off

This message was authored by: Daniel0210

Re: Switching TV off

Posted by a Superuser, not a Sky employee. Find out more

@mw47831 

A short press of the power button switches your Sky Q to standby. A longer press should turn the TV off (and on). 


▪️ I AM NOT A SKY EMPLOYEE ▪️
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Sky customer since 2001
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This message was authored by: MightyQuinn

Re: Switching TV off

Posted by a Superuser, not a Sky employee. Find out more

@mw47831 wrote:

Yes but it will not switch off


Hi @mw47831   So are you getting confirmation that the remote has sent the command? LED flashes once.

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