Discussion topic: Switch to sky stream
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Message posted on 17 Apr 2025 06:05 PM
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Switch to sky stream
I'm currently on Sky Q but wondering if I can change to Sky Stream to make things cheaper
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Message posted on 17 Apr 2025 07:12 PM
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Re: Switch to sky stream
@joffo wrote:
I'm currently on Sky Q but wondering if I can change to Sky Stream to make things cheaper
Hi @joffo
Afraid you are not contacting Sky directly here as this is a customer forum.
If you need to contact them you need to persevere by phone.
To contact Sky
Select Need more help
at the bottom of the following link and this will lead to a phone contact.
Ignore all automated messages and wait for an agent
https://www.sky.com/help/home
Message posted on 17 Apr 2025 07:48 PM
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Re: Switch to sky stream
@joffo wrote:I'm currently on Sky Q but wondering if I can change to Sky Stream to make things cheaper
Possibly - but you'll have to see what Sky can do for you. But remember stream is quite a different product to Q - you have to return all the boxes if you switch.
Also look at NowTV (It's Sky streaming without their hardware).
Message posted on 17 Apr 2025 08:13 PM
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Re: Switch to sky stream
Hi @joffo The problem is Sky will want you to keep Sky Q as you have everything and they don't need to do anything. The last time I enquired about moving to Sky Stream they wanted an extra £20 a month for the privilege.
Message posted on 18 Apr 2025 06:20 AM
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Re: Switch to sky stream
Yeh I no that was just putting out a general question as I've looked on the app and I cannot find anything on there
Message posted on 18 Apr 2025 07:16 AM
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Re: Switch to sky stream
@joffo wrote:
Yeh I no that was just putting out a general question as I've looked on the app and I cannot find anything on there
You will have to call Sky if you want to move to Sky Stream from Sky Q.
You cannot do the move from Sky Q to Sky Stream online.
Depending on what packs you want, it will be a different price for everyone with any offers.
Just give them a call saying 'Sky Stream' at the voice prompt. It will be no harm in enquiring.
Sky Stream with two pucks (former Sky Q and Sky+ customer).
Sky Ultrafast + using Sky SR203 hub. Sky Mobile unlimited data. Sky Protect smart tech kit tester.
My good journey to Sky Stream from Sky Q. Click here to read
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