15 Aug 2023 12:59 PM
I am swapping houses with someone next Thursday, I had booked for my sky to be put into that house on the 25th however when the person swapping with phoned to do the same they were told I would need to cancel my appointment.
Is it possible just to swap and put our own devices into the others cables without an engineer? As we both need Wi-Fi asap do to medical devices needing Wi-Fi straight away
15 Aug 2023 02:21 PM - last edited: 15 Aug 2023 02:23 PM
Posted by a Superuser, not a Sky employee. Find out more
@Laura1688 wrote:
As we both need Wi-Fi asap do to medical devices needing Wi-Fi straight away
You've posted in the Q forum, but appear to be referring to broadband rather than television?
There's no mechanism to deal with a 'swap': the viability of hardware changeover depends on which broadband technology each property is currently using.
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