0

Discussion topic: Swapping house with someone else who has sky. Do we need engineer?

Reply
This message was authored by Laura1688 This message was authored by: Laura1688

Swapping house with someone else who has sky. Do we need engineer?

I am swapping houses with someone next Thursday, I had booked for my sky to be put into that house on the 25th however when the person swapping with phoned to do the same they were told I would need to cancel my appointment. 

Is it possible just to swap and put our own devices into the others cables without an engineer? As we both need Wi-Fi asap do to medical devices needing Wi-Fi straight away

Reply

All Replies

This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: Swapping house with someone else who has sky. Do we need engineer?

Posted by a Superuser, not a Sky employee. Find out more

@Laura1688 wrote:

 

As we both need Wi-Fi asap do to medical devices needing Wi-Fi straight away

 


You've posted in the Q forum, but appear to be referring to broadband rather than television?

 

There's no mechanism to deal with a 'swap': the viability of hardware changeover depends on which broadband technology each property is currently using.

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

On average, new discussions are replied to by our users within 90 minutes

New Discussion