Still issues after engineer 1hr call and checks

[Jonpark1982]

Spent 1hr call doing checks and updates . Problem now seems worse . Please can you arrange and engineer visit as last call cost me a fortune as we have no landline 

[nigea99]

I have escalated your post to a SKY support team, who, hopefully, will be in touch.

Please see this link re the escalation and what you might see:

https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

If you are using Safari I believe you must make sure that 'Hide IP address' is not checked in settings  to be able to see it - if you have difficulty finding that setting then may be try accessing here with another browser

[GD1]

@Jonpark1982  Nothing will happen on the back of a forunm post from an unlinked account. No on the forum would who you are or your address details.

However, your post has been escalated to the Community Messaging Team  as per @nigea99  post

[Lisa-P1987]

Thanks for escalating this. We’ve sent @Jonpark1982 an invite to chat.

[Mr+Flibbles+86]

We are still looking to help you. If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks