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Discussion topic: Spotify cutting out

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This message was authored by Super+Anthony This message was authored by: Super+Anthony

Spotify cutting out

Anyone else having issues with the Spotify app with music constantly cutting out

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This message was authored by lettice This message was authored by: lettice

Re: Spotify cutting out

Posted by a Superuser, not a Sky employee. Find out more

The Spotify of late does not seem to be as reliable asi has been.
It did this for me and others on here a few weeks back.
Has been fine for me since then. Just started working correctly again after a day of blips.


Just given it a try and seems to be ok.
Perhaps a power reboot of your Sky Q box may help.

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Sky Community Superuser
Sky Stream (2 pucks), Sky Ultrafast + using Sky SR203 hub. Sky Protect kit tester.
Super+Anthony
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This message was authored by Super+Anthony This message was authored by: Super+Anthony

Re: Spotify cutting out

Thanks for quick response. I will try that and see what happens

This message was authored by lettice This message was authored by: lettice

Re: Spotify cutting out

Posted by a Superuser, not a Sky employee. Find out more

Did you resolve your problem?

Notice Spotify today on the Sky Q box is cutting out randomly as you play a track.

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Sky Community Superuser
Sky Stream (2 pucks), Sky Ultrafast + using Sky SR203 hub. Sky Protect kit tester.
This message was authored by Shaun170 This message was authored by: Shaun170

Re: Spotify cutting out

Yes I still have intermittent cut outs in playback on Sky Q. No pattern or reason but once it stars it affects every song played after. There were several discussions re this but looks like Sky are trying to bury the issue by deleting the threads. 
Ive had a new Sky Q box and multiple calls with techs to re install do updates etc but with little to no change. Sky are well aware of the issue but don't seem to be doing much about it. It's not fixable as far as I'm aware. 

This message was authored by Rfcoll This message was authored by: Rfcoll

Re: Spotify cutting out

Hi, did you get a resolution to this issue as we're having the same problem? Thanks

This message was authored by Shaun170 This message was authored by: Shaun170

Re: Spotify cutting out

@Rfcoll @No not fixed. I doubt it will be to be honest. 

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