Discussion topic: Spotify cutting out
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Message posted on 28 Mar 2023 05:40 PM
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Spotify cutting out
Anyone else having issues with the Spotify app with music constantly cutting out
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Message posted on 28 Mar 2023 06:03 PM - last edited: 28 Mar 2023 06:04 PM
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Re: Spotify cutting out
The Spotify of late does not seem to be as reliable asi has been.
It did this for me and others on here a few weeks back.
Has been fine for me since then. Just started working correctly again after a day of blips.
Just given it a try and seems to be ok.
Perhaps a power reboot of your Sky Q box may help.
Sky Stream with two pucks (Former Sky Q and Sky+ customer), Sky Ultrafast + using Sky SR203 hub. Sky Protect kit tester.
My good journey to Sky Stream from Sky Q. Click here to read
Message posted on 28 Mar 2023 06:15 PM
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Re: Spotify cutting out
Thanks for quick response. I will try that and see what happens
Message posted on 01 Apr 2023 10:43 AM
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Re: Spotify cutting out
Did you resolve your problem?
Notice Spotify today on the Sky Q box is cutting out randomly as you play a track.
Sky Stream with two pucks (Former Sky Q and Sky+ customer), Sky Ultrafast + using Sky SR203 hub. Sky Protect kit tester.
My good journey to Sky Stream from Sky Q. Click here to read
Message posted on 02 Jan 2024 10:42 AM
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Re: Spotify cutting out
Yes I still have intermittent cut outs in playback on Sky Q. No pattern or reason but once it stars it affects every song played after. There were several discussions re this but looks like Sky are trying to bury the issue by deleting the threads.
Ive had a new Sky Q box and multiple calls with techs to re install do updates etc but with little to no change. Sky are well aware of the issue but don't seem to be doing much about it. It's not fixable as far as I'm aware.
Message posted on 24 Mar 2024 01:08 PM
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Re: Spotify cutting out
Hi, did you get a resolution to this issue as we're having the same problem? Thanks
Message posted on 25 Mar 2024 07:09 AM
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Re: Spotify cutting out
@Rfcoll @No not fixed. I doubt it will be to be honest.
Message posted on 01 Dec 2024 11:29 AM
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Re: Spotify cutting out
I have this issue too. It's annoying when I put a playlist on and it freezes after each song. I guess it has something to do with compatability of the app on sky as its fas more basic than the mobile app. It's a shame really.
Message posted on 01 Dec 2024 02:28 PM
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Re: Spotify cutting out
I agree it's probably an app issue. I now stream Spotify through my Apple TV as a Bluetooth connection to my phone and have no drop out issues at all. I have in the past few months noticed that if I watch YouTube through the app on Sky when you pause a video and then play it again it gets very glitchy and jumps around in the playback. If you rewind the video slightly and then play again it sorts itself out. Don't have this issue when pausing and watching on other devices so again I suspect a Sky app issue.
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