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This discussion topic has been answered Discussion topic: Spotify Freezes every night.

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This message was authored by: gorgeous+jen

Spotify Freezes every night.

My wife likes to keeps spotify on through the night as she does not sleep much and has insomnia.

she uses spotify as a form of therapy i suppose and as such pays for a premium service,however recently the app will inexplicably freeze during the night and will only retsart with a full reset.

i dont pay premium for this to be happening everynight.

I have tried all the fixes,resets etc and nothing helps in the long term.

any help will be gratefully received.

regards.


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This message was authored by: brianholt Answer

Re: Spotify Freezes every night.

Posted by a Superuser, not a Sky employee. Find out more

@gorgeous+jen I would check your power saving settings and change to none. On q it's under settings preferences and standby mode should be set to none. Also your broadband provider may carry out maintenance at night as its least disruptive

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Like you I am a fellow customer trying to help so please provide as much info as possible
Sky Q : Sky Gigafast : Sky Talk Anytime : Panasonic JZ2000 OLED

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This message was authored by: brianholt Answer

Re: Spotify Freezes every night.

Posted by a Superuser, not a Sky employee. Find out more

@gorgeous+jen I would check your power saving settings and change to none. On q it's under settings preferences and standby mode should be set to none. Also your broadband provider may carry out maintenance at night as its least disruptive

-----------------------------------------------------------------------------------------------------------
Like you I am a fellow customer trying to help so please provide as much info as possible
Sky Q : Sky Gigafast : Sky Talk Anytime : Panasonic JZ2000 OLED

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