20 Jun 2024 04:53 PM
Seems most of my sports channels aren't working
20 Jun 2024 05:17 PM
Posted by a Superuser, not a Sky employee. Find out more20 Jun 2024 05:26 PM
Says there affected by satellite signal
20 Jun 2024 05:27 PM
Been like it for a few days
20 Jun 2024 05:33 PM
Posted by a Superuser, not a Sky employee. Find out moreA message displaying “no satellite signal” relates to your Sky Q box, so firstly check that the connections from the Sky dish going into the back of your Sky Q box are still finger tight. Also check the troubleshooting in this link
https://www.sky.com/help/articles/sky-tv-no-satellite-signal-sky-q
It may then give you the opportunity to arrange an engineer to check the alignment of your dish.
If you are connected to a communal dish you’ll need to liaise with you building management company / landlord who will have their approved engineers to contact.
Note: A misalignment is not necessarily something that will be visible to the naked eye and could only affect one or two channels.
20 Jun 2024 06:00 PM
I think it needs an engineer
20 Jun 2024 06:02 PM
Posted by a Superuser, not a Sky employee. Find out moreIf the link troubleshooting suggests an engineer is required give Sky a call.
No problem. Browse or search to find help, or start a new discussion on Community.
On average, new discussions are replied to by our users within 90 minutes
New Discussion