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Discussion topic: Specific On Demand shows not downloading

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This message was authored by JoeT28 This message was authored by: JoeT28

Specific On Demand shows not downloading

I'm watching The Pacific on Sky Atlantic and got to episode 7 and now the next episodes won't download. I've done all of the steps on the help page (checked network settings and reset etc). I can download the previous episodes and I can even watch the rest of the episodes on my Sky Go app. I can download other on demand content just not the last the episodes of The Pacific. I get the error message: Failed, download unavailable.

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This message was authored by oldfella This message was authored by: oldfella

Re: Specific On Demand shows not downloading

Posted by a Superuser, not a Sky employee. Find out more

@JoeT28 wrote:

I'm watching The Pacific on Sky Atlantic and got to episode 7 and now the next episodes won't download. I've done all of the steps on the help page (checked network settings and reset etc). I can download the previous episodes and I can even watch the rest of the episodes on my Sky Go app. I can download other on demand content just not the last the episodes of The Pacific. I get the error message: Failed, download unavailable.


Obviously some issue with this download @JoeT28 

Seeing the same here.

You could report it to Sky Viewer relations

ViewerR@sky.uk

 

This message was authored by DanLDN This message was authored by: DanLDN

Re: Specific On Demand shows not downloading

I have this issue as well. Went through the whole  process of resetting the box as well.

 

did you get a resolution from sky ?

This message was authored by oldfella This message was authored by: oldfella

Re: Specific On Demand shows not downloading

Posted by a Superuser, not a Sky employee. Find out more

@DanLDN wrote:

I have this issue as well. Went through the whole  process of resetting the box as well.

 

did you get a resolution from sky ?


Resetting your Q box will not help @DanLDN 

As I said in my Post the issue is with the Download 

This message was authored by Ken+Brown87p This message was authored by: Ken+Brown87p

Re: Specific On Demand shows not downloading

Download it in standard definition rather than HD

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