08 May 2024 10:25 AM
I'm watching The Pacific on Sky Atlantic and got to episode 7 and now the next episodes won't download. I've done all of the steps on the help page (checked network settings and reset etc). I can download the previous episodes and I can even watch the rest of the episodes on my Sky Go app. I can download other on demand content just not the last the episodes of The Pacific. I get the error message: Failed, download unavailable.
08 May 2024 10:51 AM
Posted by a Superuser, not a Sky employee. Find out more
@JoeT28 wrote:
I'm watching The Pacific on Sky Atlantic and got to episode 7 and now the next episodes won't download. I've done all of the steps on the help page (checked network settings and reset etc). I can download the previous episodes and I can even watch the rest of the episodes on my Sky Go app. I can download other on demand content just not the last the episodes of The Pacific. I get the error message: Failed, download unavailable.
Obviously some issue with this download @JoeT28
Seeing the same here.
You could report it to Sky Viewer relations
ViewerR@sky.uk
11 May 2024 07:49 PM
I have this issue as well. Went through the whole process of resetting the box as well.
did you get a resolution from sky ?
11 May 2024 08:15 PM
Posted by a Superuser, not a Sky employee. Find out more13 May 2024 10:44 PM
Download it in standard definition rather than HD
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