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Discussion topic: Spainish

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Avatar for MelWilson
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This message was authored by: MelWilson

Message posted on ‎23 Jan 2024 08:40 AM

Spainish

My Discovery + and Paramount + says I cannot access them as the location is Spain. 

I have changed Sky password and when I log onto my account I am in the UK.

 

my location has never been Spain. No one can't help me.

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Avatar for Chodley
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This message was authored by: Chodley

Message posted on ‎23 Jan 2024 10:20 AM

Re: Spainish

Posted by a Superuser, not a Sky employee. Find out more

Is it saying your current location or the supposed location of the account holder is Spain?

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Avatar for kop32
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This message was authored by: kop32

Message posted on ‎23 Jan 2024 10:21 AM

Re: Spainish

Hi @MelWilson , Are you using a VPN ? if so. even if it is set to a UK server sometimes Paramount+ may think you are in a different location as it has detected you are using a VPN.

Back to Sky Q and 2 mini boxes after a failed attempt at Sky Stream (again) , VM 1 gb Broadband and Google Nest WiFi Pro.
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