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Discussion topic: Sound

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This message was authored by Nannijan This message was authored by: Nannijan

Sound

No sound on any channels 

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This message was authored by nigea99 This message was authored by: nigea99

Re: Sound

Posted by a Superuser, not a Sky employee. Find out more

@Nannijan wrote:

No sound on any channels 


hi @Nannijan 

 

First thing is to check that HDMI cable is propely connected at both ends

 

If your TV (or SOundbar) is not cable of decoding Dolby Digital, double check the setting in

Home - Settings - Setup - Audio Visual
Digital audio output HDMI

is set to Normal

 

 

If still no joy I suggest a full power down restart of both your SKY Box & then, if still having problems. your TV:

Use the remote to place it into standby mode

 Then remove the power to it (either switch off at mains or remove the power plug)

 Wait at least 30s

 Then re-apply the power & wait for it to fully restart - this may take a few minutes.

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