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Discussion topic: Sound issues

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This message was authored by: zoemarie

Sound issues

I have plugged my sky q box into a different tv but the picture is fine and can access all on sky with remote but no sound whatsoever it worked with the sound when the tv was being used upstairs with a Amazon stick so frustrating any one able to advise please???

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This message was authored by: nigea99

Re: Sound issues

Posted by a Superuser, not a Sky employee. Find out more

@zoemarie wrote:

I have plugged my sky q box into a different tv but the picture is fine and can access all on sky with remote but no sound whatsoever it worked with the sound when the tv was being used upstairs with a Amazon stick so frustrating any one able to advise please???


hi @zoemarie 

 

Check the setting in 

Home - Settings - Setup - Audio Visual
Digital audio output HDMI

And try setting to Normal if it is not already 

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