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Discussion topic: Sound icon - Sky Q

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This message was authored by battlezone This message was authored by: battlezone

Sound icon - Sky Q

The sound button on the Sky remote works perfectly fine.  But the sound icon has disappeared so we dont know what level .  Anyone got any ideas.  

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This message was authored by Doc5907 This message was authored by: Doc5907

Re: Sound icon - Sky Q

Posted by a Superuser, not a Sky employee. Find out more

@battlezone wrote:

The sound button on the Sky remote works perfectly fine.  But the sound icon has disappeared so we dont know what level .  Anyone got any ideas.  


@battlezone  have you tried switching off your Sky Q box at the wall and restarting ?

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Sky Q 1TB UHD
LG TV
Sky Mobile
Sky Max Full Fibre 500 broadband
This message was authored by MightyQuinn This message was authored by: MightyQuinn

Re: Sound icon - Sky Q

Posted by a Superuser, not a Sky employee. Find out more

Hi @battlezone   If by sound button you mean volume then that is displayed by your TV and not Sky Q. What do you mean by icon? Normally it is just a number.

This message was authored by Laing1 This message was authored by: Laing1

Re: Sound icon - Sky Q

Posted by a Superuser, not a Sky employee. Find out more

@battlezone wrote:

The sound button on the Sky remote works perfectly fine.  But the sound icon has disappeared so we dont know what level .  Anyone got any ideas.  


@battlezone try rebooting you TV 


I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile
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