Sorry, this app is unavailable message

[KAChivers]

Hi - I've just had a new Sky Q mini box delivered, and am trying to watch the multi screen coverage for the US Open via the red button. However, nothing loads when I try this.. a message flashes across the top saying the app is unavailable. 

[Addie15]

Hi there, KAchivers. I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

[Craig1985]

I'm having this issue with the US Open Court Choice too... can someone help me?