Sorry, something went wrong. Disney plus

[Claire1172]

When I go to watch something on Disney plus a message sorry, something went wrong. Please try again later. It has been saying this for a while. I switched the sky off and that did nothing. I turned the power of and that did nothing. 

[Greenfingers001]

Hi there @Claire1172 , I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

[Lisa-P1987]

We are still looking to help you @Claire1172 . If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks