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Discussion topic: Some sky channels not working

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This message was authored by: Mike+2021

Some sky channels not working

Sky sports news and some other sports channels Have technical error showing
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This message was authored by: Quoman7

Re: Some sky channels not working

Posted by a Superuser, not a Sky employee. Find out more

@Mike+2021 wrote:
Sky sports news and some other sports channels Have technical error showing

Hi @Mike+2021 Try rebooting your main SKYQ box by turning the power off at the socket for 30 sec then turn back on to reboot?

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This message was authored by: Mike+2021

Re: Some sky channels not working

Hi 

Thanks for the reply 

I've tried that and it hasn't worked 

I'm wondering would the very hot weather affect the coverage

This message was authored by: GD1

Re: Some sky channels not working

Posted by a Superuser, not a Sky employee. Find out more

@Mike+2021  Nothing to do with weather (unless  it was heaving rain or snow) as the signal you get is a nationwide coverage, if the weather affected a satellite signal in this way you can bet there woud be dozens of posts/threads about it.

 

It is likely to either me a LNB or dish issue and you'll need to contact Sky to arrnage an engineer visit.

Like you I'm a customer here, Sky Employees are clearly identified as such.
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This message was authored by: Mike+2021

Re: Some sky channels not working

Thanks for your help, I'll contact them

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