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Discussion topic: Slow download

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Claire3092
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This message was authored by Claire3092 This message was authored by: Claire3092

Slow download

‎26 Mar 2023 05:02 PM

Hi. My sky is so slow and takes ages to down load. I have reset the sky box a few times now. Think the box needs updating 

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PandJ2020
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This message was authored by PandJ2020 This message was authored by: PandJ2020

Re: Slow download

‎26 Mar 2023 05:53 PM

Posted by a Superuser, not a Sky employee. Find out more
@Claire3092 wrote:

Hi. My sky is so slow and takes ages to down load. I have reset the sky box a few times now. Think the box needs updating 

Downloads are throttled - they should be quick enough to start playing a few seconds after starting the download.   A large programme can take a while to download even over a fast connection.

I am just another Sky customer and my views are my own
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