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Discussion topic: Slow Ethernet Connection To Sky Q Mini Box

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This message was authored by StuartW1 This message was authored by: StuartW1

Slow Ethernet Connection To Sky Q Mini Box

Hi,  I've recently had Sky Fibre fitted with speeds to the Sky Router showing a very respectable 500mbps.  I have two separate Cat5 cables, one running from the Sky Router to the main Sky Q Box, and the other to my Sky Q Mini Box.

 

Using the Netflix App on the Sky Q Main Box I can see there is a healthy 300mbps connection.  WiFi in the same room as the Sky Q Main Box is a good 250mbps.

 

On the Sky Q Mini Box the speed, using the Netflix App on the Sky Q Mini Box, is sub 50mbps.  WiFi in the same room as the Sky Q Mini Box is a poor 25mbps.  (An iMac connected via Ethernet to the Sky Router, in the same room as the Sky Q Mini Box, gets a very healthy 500mbps connection).

 

How do I increase the speed to the Sky Q Mini Box?  The poor speed means poor WiFi in that room and I think it is also resulting in the Sky Q Mini Box sound sometimes dropping for a second, especially if people are using the WiFi in that room.

 

Any help would be very much appreciated! 👍😀👍

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