Discussion topic: Skytv not connecting to Internet
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
Message posted on 01 Sep 2024 09:04 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Skytv not connecting to Internet
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
All Replies
Message posted on 01 Sep 2024 09:10 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: Skytv not connecting to Internet
Which Sky System do you have?
Message posted on 01 Sep 2024 09:12 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: Skytv not connecting to Internet
Message posted on 01 Sep 2024 09:16 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: Skytv not connecting to Internet
Message posted on 01 Sep 2024 09:38 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: Skytv not connecting to Internet
Message posted on 01 Sep 2024 09:42 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: Skytv not connecting to Internet
Yes I actually have the sky gigafast broadband it is working on everything else no problem
Message posted on 01 Sep 2024 09:52 PM - last edited: 01 Sep 2024 09:55 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: Skytv not connecting to Internet
@Lewis891 wrote:
Yes I actually have the sky gigafast broadband it is working on everything else no problem
Hi @Lewis891
.Have you carried out a Network reset as follows:-
Network Reset found in Q box Home - Settings - Setup - Network.
Highlight Status and then select Reset on the right hand side. Follow instructions to connect by WiFi to your router. Even if reset is not listed there is still an option to connect by WiFi to Sky or 3rd party router
On Sky Broadband you will be asked to press the WPS button on the Sky router. (Not on the Q box as the Network reset will start the main Q box WPS automatically). Make sure you press the WPS button on the Sky router and not the reset button. You must do this within 2 minutes after carrying out the Network reset.
You have to hold the WPS button on the router until it's WPS light flashes Amber.
Message posted on 01 Sep 2024 10:00 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: Skytv not connecting to Internet
Yes I had tried this multiple times and it didn't work but has worked this time thank you
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page