Skyq mini box disconnecting error MR102

[Mags29]

Skyq mini box wont stay connected and error MR102 is showing on screen. This has happened previously and after resetting main skyq box it lasts for a short time before disconnecting and showing error message again

[caesarome]

@Mags29 

The advice from Sky on this error:

Turn off your mini box at the wall for about 30 seconds, then turn it back on. If that doesn't work, it might not only be the mini box that has lost connection. Try switching both the mini box and the main box off at the wall for another 30 seconds, then turn the main box back on first. Wait for it fully reboot and then turn the mini box back on.

[Mags29]

Thanks I'll give it a try and let you know later how it went 😊