2

Discussion topic: Skybox

Reply
This message was authored by ess1 This message was authored by: ess1

Skybox

Have sky Q.  Does "System info"  show QL box details, if so where please

rgds

With my wife in a care home.

Best Answers
ess1
Topic Author
This message was authored by ess1 This message was authored by: ess1 Answer

Re: Skybox

Thank you both for very prompt replies.. I have Q2TB 6650

With my wife in a care home.

View this Answer within the discussion

Reply

All Replies

This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: Skybox

Posted by a Superuser, not a Sky employee. Find out more

@ess1 

 

  1. Press Home on your Sky Q remote.
  2. Select Settings followed by System info.
  3. Check your Hardware version and use the table below to see which type of Sky Q box you have.
Hardware version number Type of Sky box Software version number HDR-capable? Upgrade available?
32B0xx Sky Q 2TB Q220.000.23.00L No Yes - you can upgrade to the latest Sky Q 2TB box.
32B1xx Sky Q 2TB Q220.000.23.00L Yes No - you're already on the latest Sky Q 2TB box.
32B2XX Sky Q 1TB UHD or Sky Q 2TB* Q220.000.23.00L Yes Check the * information below the table.
32Cxx Sky Q 1TB Q220.000.23.00L No Yes - you can upgrade to a Sky Q 1TB UHD Box
32Dxx Sky Q Mini box Q220.000.23.00L No No - you already have the latest Sky Q Mini box

*Not sure if you've got a Sky Q 1TB UHD or Sky Q 2TB box?

Check the Music section to confirm your box type:

  1. Press Home on your Sky Q remote.
  2. Scroll to Music then select Your music.
  3. Select Play your music using Airplay. You’ll see your box type listed (e.g. Sky Q 2TB Box2725).
* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
ess1
Topic Author
This message was authored by ess1 This message was authored by: ess1 Answer

Re: Skybox

Thank you both for very prompt replies.. I have Q2TB 6650

With my wife in a care home.
Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

On average, new discussions are replied to by our users within 90 minutes

New Discussion