2

Discussion topic: SkyQ remote

Reply
This message was authored by PJS477 This message was authored by: PJS477

SkyQ remote

We have a new SkyQ box and new remotes. We have previously used 2 remotes on the one box. We have managed to pair both remotes, but only the last one paired will work the SkyQ box. The first one paired will only change the volume. Can we get both to perform all functions.


Best Answers
This message was authored by nigea99 This message was authored by: nigea99 Answer

Re: SkyQ remote

Posted by a Superuser, not a Sky employee. Find out more

@PJS477 wrote:

We have a new SkyQ box and new remotes. We have previously used 2 remotes on the one box. We have managed to pair both remotes, but only the last one paired will work the SkyQ box. The first one paired will only change the volume. Can we get both to perform all functions.


hi @PJS477 

 

It can be doone but a little convoluted

 

You can only pair one in bluetooth mode but more than one can be paired in IR mode

 

First pair the one you want to use in Infrared mode 

If necessary rest by pressing & holding 7 & 9 until the red led above the SKY Logo flashes 4 times

Then use the 1 & 3 to pair initially in bluetooth mode (make sure it has line of sight until paired) and pair with your TV 

Then reset this remote to IR mode by pressing & holding 4 & 6

 

Then re-pair the one you want to use in bluetooth mode but don't perform the 4 & 6 step 

View this Answer within the discussion

Reply

All Replies

This message was authored by nigea99 This message was authored by: nigea99 Answer

Re: SkyQ remote

Posted by a Superuser, not a Sky employee. Find out more

@PJS477 wrote:

We have a new SkyQ box and new remotes. We have previously used 2 remotes on the one box. We have managed to pair both remotes, but only the last one paired will work the SkyQ box. The first one paired will only change the volume. Can we get both to perform all functions.


hi @PJS477 

 

It can be doone but a little convoluted

 

You can only pair one in bluetooth mode but more than one can be paired in IR mode

 

First pair the one you want to use in Infrared mode 

If necessary rest by pressing & holding 7 & 9 until the red led above the SKY Logo flashes 4 times

Then use the 1 & 3 to pair initially in bluetooth mode (make sure it has line of sight until paired) and pair with your TV 

Then reset this remote to IR mode by pressing & holding 4 & 6

 

Then re-pair the one you want to use in bluetooth mode but don't perform the 4 & 6 step 

PJS477
Topic Author
This message was authored by PJS477 This message was authored by: PJS477

Re: SkyQ remote

Many thanks.

Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

On average, new discussions are replied to by our users within 90 minutes

New Discussion