Discussion topic: SkyQ remote
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‎01 Feb 2024 04:31 PM
We have a new SkyQ box and new remotes. We have previously used 2 remotes on the one box. We have managed to pair both remotes, but only the last one paired will work the SkyQ box. The first one paired will only change the volume. Can we get both to perform all functions.
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‎01 Feb 2024 04:37 PM - last edited: ‎01 Feb 2024 04:39 PM
Posted by a Superuser, not a Sky employee. Find out more
@PJS477 wrote:
We have a new SkyQ box and new remotes. We have previously used 2 remotes on the one box. We have managed to pair both remotes, but only the last one paired will work the SkyQ box. The first one paired will only change the volume. Can we get both to perform all functions.
hi @PJS477
It can be doone but a little convoluted
You can only pair one in bluetooth mode but more than one can be paired in IR mode
First pair the one you want to use in Infrared mode
If necessary rest by pressing & holding 7 & 9 until the red led above the SKY Logo flashes 4 times
Then use the 1 & 3 to pair initially in bluetooth mode (make sure it has line of sight until paired) and pair with your TV
Then reset this remote to IR mode by pressing & holding 4 & 6
Then re-pair the one you want to use in bluetooth mode but don't perform the 4 & 6 step