Sky Q
0

Discussion topic: SkyQ not working

Reply
Mad11066_813
What's this?
This message was authored by Mad11066_813 This message was authored by: Mad11066_813

SkyQ not working

‎21 Aug 2024 10:26 PM

Unsuccessful connection ERROR MR001

Report post
Post 1 of 2
225 Views
Reply
0 Likes
Reply

All Replies

caesarome
What's this?
Superuser
This message was authored by caesarome This message was authored by: caesarome

Re: SkyQ not working

‎21 Aug 2024 10:54 PM

Posted by a Superuser, not a Sky employee. Find out more

mr001 is related to problems with connectivity and means you cannot access the server.

 

Make sure that the WiFi router is working and located in a suitable spot. Turn your router off, wait 30 seconds and turn it back on again. This will allow for a mini software update and will send through the correct IP address.

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Report post
Post 2 of 2
214 Views
Reply
0 Likes
Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Search Sky Community

linear-search Created with Sketch. Search

Start a new discussion

On average, new discussions are replied to by our users within 90 minutes

New Discussion