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Mad11066_813
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This message was authored by Mad11066_813 This message was authored by: Mad11066_813

SkyQ not working

‎21 Aug 2024 10:26 PM

Unsuccessful connection ERROR MR001

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caesarome
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Superuser
This message was authored by caesarome This message was authored by: caesarome

Re: SkyQ not working

‎21 Aug 2024 10:54 PM

Posted by a Superuser, not a Sky employee. Find out more

mr001 is related to problems with connectivity and means you cannot access the server.

 

Make sure that the WiFi router is working and located in a suitable spot. Turn your router off, wait 30 seconds and turn it back on again. This will allow for a mini software update and will send through the correct IP address.

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