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Discussion topic: SkyQ box

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This message was authored by: Waters12

SkyQ box

My SkyQ box will not switch on also remote want switch on either. I've done all the necessary checks rebooted still I've even tried switching on manually still nothing??

Any ideas 

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This message was authored by: oldfella

Re: SkyQ box

Posted by a Superuser, not a Sky employee. Find out more

@Waters12 wrote:

My SkyQ box will not switch on also remote want switch on either. I've done all the necessary checks rebooted still I've even tried switching on manually still nothing??

Any ideas 


Hi @Waters12 

If you have worked through the following link it does lead to a conclusion 

https://www.sky.com/help/articles/sky-q-box-wont-turn-on 

This message was authored by: Skull+Treaty

Re: SkyQ box

Posted by a Superuser, not a Sky employee. Find out more

@Waters12 wrote:

My SkyQ box will not switch on also remote want switch on either. I've done all the necessary checks rebooted still I've even tried switching on manually still nothing??

Any ideas 


@Waters12 

I had this very same issue two days ago, after unplugging the Q box for a few minutes and reconnecting...after the initial boot-up the box remained in standby mode and the remote still wouldn't turn it on. I removed the battery's for about 30 minutes, when I popped them back in and pressed the power button it was all back to normal.

 

It happened about 18(ish) months ago as well, very odd.

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