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Discussion topic: SkyQ and catch up

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MaisJacBrad74
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SkyQ and catch up

‎14 Feb 2024 02:19 PM

When trying to watch a "catch up" programme, a message comes up saying an upgrade is needed even when it is on Channel 4/5.  We had the SkyQ box installed December 2023 and this has always happened.  Any suggestions please?

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oldfella
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Re: SkyQ and catch up

‎14 Feb 2024 02:34 PM

Posted by a Superuser, not a Sky employee. Find out more
@MaisJacBrad74 wrote:

When trying to watch a "catch up" programme, a message comes up saying an upgrade is needed even when it is on Channel 4/5.  We had the SkyQ box installed December 2023 and this has always happened.  Any suggestions please?

Hi @MaisJacBrad74 

Afraid catch up or on Demand for Channel 4 and 5 need the Q HD add on 

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