Discussion topic: SkyQ Box

This message was authored by: Gwennypenny · ‎07 Jun 2023

My sky Q box wasn't working so I called to book an engineer for today between 12pm and 5pm but I no longer need them to come out so I would like to cancel the call please

This message was authored by: GD1 · ‎07 Jun 2023

@Gwennypenny You cannot cancel engineer visits in a public forum from an unlinked account. You should be able to do this either through the order tracking page in your account or calling Sky.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.

This message was authored by: Daniel0210 · ‎07 Jun 2023

@Gwennypenny

Be aware cancelling an appointment on the day or the day before could result in a £25 charge.

▪️I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM

This message was authored by: Gwennypenny · ‎07 Jun 2023

Only booked it about half our ago and I have done the cancellation already thanks though

Discussion topic: SkyQ Box

SkyQ Box

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