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Ebonymb
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This message was authored by Ebonymb This message was authored by: Ebonymb

Sky

‎04 Jun 2023 01:48 PM

My sky box is making a constant loud ticking noice and now it's appeared on the screen there's a problem with the disk drive 

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MightyQuinn
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This message was authored by MightyQuinn This message was authored by: MightyQuinn

Re: Sky

‎04 Jun 2023 01:53 PM

Posted by a Superuser, not a Sky employee. Find out more

Hi @Ebonymb   There is a help page for this scenario https://www.sky.com/help/articles/sky-q-hard-disk-error-messages

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TimmyBGood
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Re: Sky

‎04 Jun 2023 01:55 PM

Posted by a Superuser, not a Sky employee. Find out more

@Ebonymb 

 

Then there's probably a problem with the hard drive ; )

 

https://www.sky.com/help/articles/sky-q-hard-disk-error-messages 

 

Typically you'll need to book a swap-out.

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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