@Mrsno1
It sounds like your dish is slightly out of alignment. We can see if the Escalation Team can help you but that wouldn't be until tomorrow. It may be quicker to call Sky. Let us know on this thread if you prefer an escalation.
▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
