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Discussion topic: Sky w box just packed up

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This message was authored by: Vicky+Emberson

Message posted on ‎08 Jul 2023 04:50 PM

Sky w box just packed up

We were watching the tv through the box and the screen went off saying no signal . Have tried a second tv on the box but it still says no signal

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This message was authored by: Daniel0210

Message posted on ‎08 Jul 2023 04:56 PM

Re: Sky w box just packed up

Posted by a Superuser, not a Sky employee. Find out more

@Vicky+Emberson 

A no signal message is usually connected to your TV whereas a no satellite signal may be a Sky Q box issue.


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This message was authored by: Vicky+Emberson

Message posted on ‎08 Jul 2023 04:56 PM

Re: Sky w box just packed up

Sky box packed up

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Message posted on ‎08 Jul 2023 04:57 PM - last edited: ‎08 Jul 2023 04:59 PM

Re: Sky w box just packed up

Posted by a Superuser, not a Sky employee. Find out more

@Vicky+Emberson  You're posting the same info, have you followed any of @Daniel0210  advise?

 

A No signal is a TV message, no satellite signal is a dish issue.  If no signal are you using the correct input on  the TV for the Sky Q box?

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This message was authored by: twilight+princess

Message posted on ‎08 Jul 2023 05:31 PM

Re: Sky w box just packed up

Posted by a Superuser, not a Sky employee. Find out more

Check that the HDMI cable is still inserted into both the box & the TV. Also check that the TV is still on the AV/HDMI channel for the box.

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