Sky tv

[Naveeda]

Hi  I am having trouble getting q box it is not changing channel I have tried restating  it still same. I am naveeda account holder  

[oldfella]

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@Naveeda wrote:

Hi  I am having trouble getting q box it is not changing channel I have tried restating  it still same. I am naveeda account holder  

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Hi @Naveeda 

Try completly resetting your Bluetooth remote.
Press and hold 7 & 9 together on the remote until it’s led flashes four times.
Then make sure that you are pointing your remote at the Q box and press 1 & 3 together until the led flashes and follow onscreen instructions to re- pair.