Discussion topic: Sky tv remote is not working
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
Message posted on 31 Jan 2024 02:05 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Sky tv remote is not working
Sky tv remote is not working
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
All Replies
Message posted on 31 Jan 2024 02:12 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: Sky tv remote is not working
In what way is it no longer working? Is it still paired? After checking the basics, ie; fresh batteries, re-pairing etc if your Sky Q remote is definitely broken/faulty, if you follow this link it should allow you to do some more troubleshooting and then it’ll send you to a form to request a replacement (apparently this is not available to customers in the ROI).
https://www.sky.com/help/articles/lost-stolen-damaged-sky-q-equipment#get-in-touch
It may be quicker to purchase a new remote from a retailer or larger supermarket. If you do that as well you’ll have a spare.
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
Message posted on 31 Jan 2024 03:07 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: Sky tv remote is not working
@lmcn1 wrote:
Sky tv remote is not working
@lmcn1 Try resetting your remote.
Press the buttons 7 & 9 together on the remote until it’s led flashes four times.
Then press 1 & 3 together until the led flashes twice then follow onscreen instructions to repair the remote.
I may be a Sky Superuser but I am still just a Sky customer
Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page