31 Jan 2024 02:05 PM
Sky tv remote is not working
31 Jan 2024 02:12 PM
Posted by a Superuser, not a Sky employee. Find out moreIn what way is it no longer working? Is it still paired? After checking the basics, ie; fresh batteries, re-pairing etc if your Sky Q remote is definitely broken/faulty, if you follow this link it should allow you to do some more troubleshooting and then it’ll send you to a form to request a replacement (apparently this is not available to customers in the ROI).
https://www.sky.com/help/articles/lost-stolen-damaged-sky-q-equipment#get-in-touch
It may be quicker to purchase a new remote from a retailer or larger supermarket. If you do that as well you’ll have a spare.
31 Jan 2024 03:07 PM
Posted by a Superuser, not a Sky employee. Find out more
@lmcn1 wrote:
Sky tv remote is not working
@lmcn1 Try resetting your remote.
Press the buttons 7 & 9 together on the remote until it’s led flashes four times.
Then press 1 & 3 together until the led flashes twice then follow onscreen instructions to repair the remote.
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