Sky tv not working

[Marty13]

On my tv it says: 

it looks like you have no internet connection right now. If you're already set up we'll keep trying to connect.

go to Settings and check your network connection status to reset 

Tried all that and still will not connect 

[Mr+Flibbles+86]

Hi there @Marty13 , I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

[Mr+Flibbles+86]

We are still looking to help you @Marty13 . If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks

[Quoman7]

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@Marty13 wrote:

On my tv it says: 

it looks like you have no internet connection right now. If you're already set up we'll keep trying to connect.

go to Settings and check your network connection status to reset 

Tried all that and still will not connect 

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Hi @Marty13 Try rebooting your router by removing the power cable for 30 sec then reconnect to reboot, then reboot your main SKYQ box by turning the power off at the socket for 30 sec then turn back on?