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Discussion topic: Sky tv menu

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Avatar for Turnercher_
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This message was authored by: Turnercher_

Message posted on ‎18 Apr 2026 03:11 PM

Sky tv menu

Hi the tv sky menu is not working just keeps going round and round
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Avatar for Annie+UK
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This message was authored by: Annie+UK

Message posted on ‎18 Apr 2026 03:13 PM

Re: Sky tv menu

Posted by a Superuser, not a Sky employee. Find out more

You have posted in the Sky Go forum. Is this a Sky Go issue or a TV service issue? if not Sky Go then which service do you subscribe to?

I am Neurodivergent – My Sky FAQs: Go ❄ Stream ❄ Glass ❄ Plus
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Message posted on ‎18 Apr 2026 03:19 PM

Re: Sky tv menu

I believe it is sky tv issue sky Q
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Message posted on ‎18 Apr 2026 03:24 PM

Re: Sky tv menu

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@Turnercher_  Your post has been moved to the correct board for Sky Q related issues.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, Sky 1Gig FTTP Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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Message posted on ‎18 Apr 2026 03:29 PM

Re: Sky tv menu

Thank you 

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Message posted on ‎18 Apr 2026 11:02 PM

Re: Sky tv menu

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Have you powered it down and on again?

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This message was authored by: Turnercher_

Message posted on ‎19 Apr 2026 02:58 AM

Re: Sky tv menu

Yes l have done it a couple of times 

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This message was authored by: Chodley

Message posted on ‎19 Apr 2026 07:53 AM

Re: Sky tv menu

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I woild go through the box troubleshooter on the sky website. Chances are you'll end up at a replacement box. Keep your viewing card when they do the doorstep swap and make sure you have the right power cord as there are two types.

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