Sky signature - what does it include please?

[Jenny113]

My contract with Sky is about to end.   Apparently I have been on Sky Signature for a couple of years but when I try to find out what I am paying for, Sky Signature does not appear anywhere on the website.  Also, I have been charge d£40.50 per month for this product.  Basic Sky is advertised at £27 pcm.  If I'm paying for extras and I am using them, that's fine, but if I don't know what I am paying for, it's difficult be a satisfied customer.  All the website offers is UPGRADES, UPGRADES, UPGRADES.  I am already paying a lot with broadband on top of the £40.50.

[Anonymous]

@Jenny113 Try this:

https://kenstechtips.com/index.php/sky-signature-and-ultimate-tv

[oldfella]

---

@Jenny113 wrote:

My contract with Sky is about to end.   Apparently I have been on Sky Signature for a couple of years but when I try to find out what I am paying for, Sky Signature does not appear anywhere on the website.  Also, I have been charge d£40.50 per month for this product.  Basic Sky is advertised at £27 pcm.  If I'm paying for extras and I am using them, that's fine, but if I don't know what I am paying for, it's difficult be a satisfied customer.  All the website offers is UPGRADES, UPGRADES, UPGRADES.  I am already paying a lot with broadband on top of the £40.50.

---

Hi @Jenny113 

Sky Signature includes BoxSets and Entertainment channels only in SD as standard.
Only free to air channels such as BBC, ITV etc are in HD. The Q HD pack is required for all other Sky Signature HD content, including Catch Up in HD, On Demand in HD and BoxSets in HD

[oj01]

@Jenny113 If you look at your bill on the My Sky App it will tell you exactly what you are paying for.

[Chodley]

---

@oj01 wrote:

@Jenny113 If you look at your bill on the My Sky App it will tell you exactly what you are paying for.

---

That doesn't detail what is in each pack though

[oj01]

---

@Chodley wrote:

---

@oj01 wrote:

@Jenny113 If you look at your bill on the My Sky App it will tell you exactly what you are paying for.

---

That doesn't detail what is in each pack though

---

But it will show the OP if they are paying for anything in addition to Sky Signature. Although the list price, without discounts, of Signature is £40.50 

[Jenny113 · Accepted solution]

Thank you. Your replies were helpful. I'll get in contact with Sky to arrange a different contract