11 Jun 2024 12:10 PM
Sky stopped connection to tv suddenly on main input. All other sky miniboxes working
11 Jun 2024 01:12 PM
Posted by a Superuser, not a Sky employee. Find out more
@Aubbrhea wrote:
Sky stopped connection to tv suddenly on main input. All other sky miniboxes working
Hi @Aubbrhea
Assume you have checked your HDMI lead connection and rebooted your Q box?
To reboot press Standby on your Sky Q remote (if the box responds to the remote), and then switch off and unplug at the mains.
Wait at least 30 secs and then Plug back in and switch your Sky Q box back on at the mains.
Wait for the on screen instructions to disappear and the front led to turn Amber. Then wait for 30 secs before you press Home on your Sky Q remote or if this is not working press the standby button on the front of the Q box (Amber led)
note: some features may take up to 5 minutes to return.
If you still have no connection also reboot your Television set.
Disconnect power lead for 30 seconds and then reconnect.
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