Sky q

[Meg44]

Hi, someone from me from Sky the other day trying to change me packages etc I told him I only want to keep my ride and I do not want anything else he told me "you can have Netflix" i said no I don't need any tv packages as I don't own a sky q box etc he said that's fine you don't need one, which doesn't make sense, I've noticed he's signed me up for sky tv when I do not need or want sky TV so I want that cancelling I don't even own a sky Q box so I'm paying for something I do not have or want.

[PandJ2020]

Bizarre - but we're just other customers here.

It may not have actually been Sky contacting you.  It could be a common scam: https://www.sky.com/help/articles/account-takeover

Did you give them any personal details?

[Invisiblename]

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@Meg44 wrote:

Hi, someone from me from Sky the other day trying to change me packages etc I told him I only want to keep my ride and I do not want anything else he told me "you can have Netflix" i said no I don't need any tv packages as I don't own a sky q box etc he said that's fine you don't need one, which doesn't make sense, I've noticed he's signed me up for sky tv when I do not need or want sky TV so I want that cancelling I don't even own a sky Q box so I'm paying for something I do not have or want.

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How on earth did they get your payment details for something you obviously didn't want?  Sounds like you have been scammed!!