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Discussion topic: Sky q

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This message was authored by: Perdiesdad

Sky q

Musky q box is repeatedly freezing up, approx 6 times today but has been doing this on a regular basis. It's now saying we have a hard disk fault so we can only get live tv, not recorded and not recording. 

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This message was authored by: Daniel0210

Re: Sky q

Posted by a Superuser, not a Sky employee. Find out more

@Perdiesdad 

Try following this link. It should lead to a replacement box if needed https://www.sky.com/help/articles/sky-q-hard-drive-errors

 

If you do need a new box remember to remove the viewing card from the faulty box and accept a new power cable if DPD bring one..


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off

▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
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