02 Sep 2024 05:49 PM
Sky q customer no previous issues the tv guide comes up but when u click on something to play or watch it just goes to a blank screen
02 Sep 2024 05:57 PM
Posted by a Superuser, not a Sky employee. Find out more
@Lkm1990 wrote:
Sky q customer no previous issues the tv guide comes up but when u click on something to play or watch it just goes to a blank screen
@Lkm1990 Have you tried rebooting your main Q box ie
putting your box into Standby then switching it off at the wall for 30 seconds
switch it back on then follow the on screen instructions
02 Sep 2024 05:57 PM
Posted by a Superuser, not a Sky employee. Find out more
@Lkm1990 wrote:
Sky q customer no previous issues the tv guide comes up but when u click on something to play or watch it just goes to a blank screen
@Lkm1990 Have you tried rebooting your main Q box ie
putting your box into Standby then switching it off at the wall for 30 seconds
switch it back on then follow the on screen instructions
02 Sep 2024 06:19 PM
Just done and working thanks
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