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Discussion topic: Sky q

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This message was authored by Lkm1990 This message was authored by: Lkm1990

Sky q

Sky q customer no previous issues the tv guide comes up but when u click on something to play or watch it just goes to a blank screen


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This message was authored by Laing1 This message was authored by: Laing1 Answer

Re: Sky q

Posted by a Superuser, not a Sky employee. Find out more

@Lkm1990 wrote:

Sky q customer no previous issues the tv guide comes up but when u click on something to play or watch it just goes to a blank screen


@Lkm1990 Have you tried rebooting your main Q box ie
putting your box into Standby then switching it off at the wall for 30 seconds
switch it back on then follow the on screen instructions


I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile

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This message was authored by Laing1 This message was authored by: Laing1 Answer

Re: Sky q

Posted by a Superuser, not a Sky employee. Find out more

@Lkm1990 wrote:

Sky q customer no previous issues the tv guide comes up but when u click on something to play or watch it just goes to a blank screen


@Lkm1990 Have you tried rebooting your main Q box ie
putting your box into Standby then switching it off at the wall for 30 seconds
switch it back on then follow the on screen instructions


I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile
Lkm1990
Topic Author
This message was authored by Lkm1990 This message was authored by: Lkm1990

Re: Sky q

Just done and working thanks

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