Discussion topic: Sky q

This message was authored by: Beryl4 · ‎22 Mar 2024

My sky q box will not turn on

This message was authored by: SKY1992bf · ‎22 Mar 2024

@Beryl4 Have you tried a power cycle turn off at mains for 5 minutes then restart

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~Please note: I am just a sky customer not a employee - posts from sky employees are clearly marked as suchmy setup: Samsung 5 series 32inc tv | sky +hd box | variety, SKY & TNT sports,sky cinema | Netflix and prime videoPlease note: I only provide help on the main forums and not via PM~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~if this post has helped please give it a like ~ if this post has solved your question/query please mark it as the answer in order to help others
If you would like to post a “Send Your Thanks to Sky” message please click Here

This message was authored by: oldfella · ‎22 Mar 2024

@Beryl4 wrote:

My sky q box will not turn on

Hi @Beryl4

Have you tried pressing the Standby button (Amber led) on the front of the Q box.
If this turns the Q box on
Try completly resetting your Bluetooth remote.
Press and hold 7 & 9 together on the remote until it’s led flashes four times.
Then make sure that you are pointing your remote at the Q box and press 1 & 3 together until the led flashes and follow onscreen instructions to re- pair.

Discussion topic: Sky q

Sky q

All Replies

Re: Sky q

Re: Sky q

Was this discussion not helpful?

Search Sky Community

Start a new discussion