Sky q

[Beryl4]

My sky q box will not turn on 

[SKY1992bf]

@Beryl4  Have you tried a power cycle turn off at mains for 5 minutes then restart 

[oldfella]

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@Beryl4 wrote:

My sky q box will not turn on 

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Hi @Beryl4 

Have you tried pressing the Standby button (Amber led) on the front of the Q box.
If this turns the Q box on
Try completly resetting your Bluetooth remote.
Press and hold 7 & 9 together on the remote until it’s led flashes four times.
Then make sure that you are pointing your remote at the Q box and press 1 & 3 together until the led flashes and follow onscreen instructions to re- pair.