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Discussion topic: Sky q

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This message was authored by: JN4

Sky q

I currently have three sky HD boxes. I am looking to upgrade to sky q. Can each box be viewed and recordings made independently?

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This message was authored by: GD1

Re: Sky q

Posted by a Superuser, not a Sky employee. Find out more

@JN4 wrote:

I currently have three sky HD boxes. I am looking to upgrade to sky q. Can each box be viewed and recordings made independently?


All recordings will be stored on the main Q box, all minis wil run from the main box, you will be able to view separate channels & content on each mini.  You can view the recording from the main box.

Like you I'm a customer here, Sky Employees are clearly identified as such.
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Please note I only provide help on the main forums and not via PM, PM's are switched off.




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This message was authored by: Daniel0210

Re: Sky q

Posted by a Superuser, not a Sky employee. Find out more

@JN4 

All recordings are stored on the main Sky Q box but can be viewed on all mini boxes too apart from UHD recordings which is main box only. You can view different channels or recordings simultaneously on different boxes. 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off

▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
This message was authored by: oldfella

Re: Sky q

Posted by a Superuser, not a Sky employee. Find out more

@JN4 wrote:

I currently have three sky HD boxes. I am looking to upgrade to sky q. Can each box be viewed and recordings made independently?


Hi @JN4 

You can have up to four minis installed on loan each subject to a one off upfront charge and all under by one single Q monthly Multiscreen subscription
However only two minis can be used simultaneously on all 2 TB boxes and the 1 TB UHD Main boxes to watch Sky Q content.
The original 1 TB non UHD box (32Cxxx) only permits the use of one mini at a time.
If Sky Apps are already being used on some of the minis these will not normally be counted as in Q use and therefore can be used in addition to the above limits.
See the following link for the Versions of main Q box referred to above.
https://www.sky.com/help/articles/sky-software-updates.
Subject to the above limits Sky Q minis can be used completely independently of the main Q box and the same or different program or recording can be viewed on each Q box. Even if viewing the same content it is completely independent and can be viewed at the same or different point.
Minis can do all the features same as the main Q box and can set or delete recordings on the main Q box hard drive. There is one single storage area on the main Q box with no profiles and no indication of which Q box has set a recording. (Unlike Sky+HD Multiroom which has independent storage and planners).
It should also be remembered that minis cannot view UHD recordings or content.

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This message was authored by: JN4

Re: Sky q

Can recordings be deleted from mini boxes or can they only be deleted from the main box?

This message was authored by: oldfella

Re: Sky q

Posted by a Superuser, not a Sky employee. Find out more

@JN4 wrote:

Can recordings be deleted from mini boxes or can they only be deleted from the main box?


See my previous post @JN4 

This message was authored by: MightyQuinn

Re: Sky q

Posted by a Superuser, not a Sky employee. Find out more

@JN4 wrote:

I currently have three sky HD boxes. I am looking to upgrade to sky q. Can each box be viewed and recordings made independently?


Hi @JN4   The answer to your question is yes. However all recordings are made available (apart from UHD) on all boxes, so privacy may be a concern.

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This message was authored by: JN4

Re: Sky q

Can recordings be made and deleted from each of  two additional mini boxes?,or can recordings only be deleted from the main box?

This message was authored by: oldfella

Re: Sky q

Posted by a Superuser, not a Sky employee. Find out more

@JN4 wrote:

Can recordings be made and deleted from each of  two additional mini boxes?,or can recordings only be deleted from the main box?


As already posted @JN4 

............    minis can be used completely independently of the main Q box and the same or different program or recording can be viewed on each Q box. Even if viewing the same content it is completely independent and can be viewed at the same or different point.

Minis can do all the features same as the main Q box and can set or delete recordings on the main Q box hard drive. There is one single storage area on the main Q box with no profiles and no indication of which Q box has set a recording. (Unlike Sky+HD Multiroom which has independent storage and planners).
It should also be remembered that minis cannot view UHD recordings or content.

This message was authored by: Laing1

Re: Sky q

Posted by a Superuser, not a Sky employee. Find out more

@JN4 wrote:

Can recordings be made and deleted from each of  two additional mini boxes?,or can recordings only be deleted from the main box?


@JN4 yes you can delete recordings by using a mini box but remember that as the recordings are stored on the main box and made available to all boxes if you delete a recording it is not available to any of the boxes no recordings are stored on the mini box and there are no profiles 


I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
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This message was authored by: Daniel0210

Re: Sky q

Posted by a Superuser, not a Sky employee. Find out more

@JN4 

Your duplicate thread asking the same has been removed. 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off

▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
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