Sky q tv

[Clairebells1]

Our sky keeps not loading and switching off or freezing we've left it off for 24hrs and it still keeps happening this has been going on for two weeks plus 

[oldfella]

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@Clairebells1 wrote:

Our sky keeps not loading and switching off or freezing we've left it off for 24hrs and it still keeps happening this has been going on for two weeks plus 

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Hi @Clairebells1 

What have Sky said about your issues?